Accenture
M365 Platform Senior Analyst
$64K–$124K
Arlington, VA +1 · Senior · Full-time · Posted Sep 15, 2026
- Location
- Arlington, VA
Arlington, Virginia, United States - Visa sponsorship
- Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.
About the job
Administers and engineers Microsoft 365 services in a GCC High environment, resolving customer issues and improving support processes.
What you'll do
- Handle incidents and support tasks for Microsoft 365 applications, prioritizing quick resolution and customer satisfaction.
- Support users across Exchange, Teams, SharePoint, Copilot, Entra, and Power Platform.
- Identify and implement process improvements and best practices across technical domains.
What they ask for
- Experience supporting Exchange Online, SharePoint Online and OneDrive, Microsoft Teams including voice (direct routing), Power Platform, Entra, and Active Directory.
- Good communication and customer skills; strong Office experience, particularly with Excel.
- Ability to learn and adapt to new technologies and tools, and work independently and as part of a team.
- Contribute to process improvements and best practices across multiple technical domains.
Nice to have
- Experience supporting Exchange Server Subscriber Edition, Copilot and Copilot Studio, PowerShell and Graph, Microsoft Purview and Defender, ServiceNow and Cayosoft, or GCC High environments.
Pay
$64,000 — $124,200 USD (base salary)
Tools
Microsoft 365, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Power Platform, Entra, PowerShell
AI focus
Supports Copilot and Copilot Studio as part of Microsoft 365 platform administration and engineering.
Model-written summary · the original posting is authoritative