Accenture
Senior-Level ServiceNow Developer
$91K–$185K
Washington, DC +1 · Senior · Full-time · Posted Jul 20, 2026
- Location
- Washington, DC
Washington, District of Columbia, United States - Experience
- 7+ years of professional software development experience; 5+ years of hands-on ServiceNow platform development experience.
- Visa sponsorship
- Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.
About the job
Leads the architecture, development, integration, and governance of secure ServiceNow ITSM applications and AI-enhanced workflows, while mentoring developers and shaping platform strategy.
What you'll do
- Architect and deliver custom ServiceNow applications, workflows, integrations, and AI-enhanced ITSM capabilities.
- Set development and AI-use best practices, including prompt engineering, automated testing, and technical oversight.
- Mentor developers, troubleshoot escalated platform issues, and collaborate with stakeholders on technical strategy.
What they ask for
- Expert-level JavaScript and ServiceNow server/client scripting APIs proficiency.
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD).
- Proven use of AI coding assistants, plus hands-on understanding of AI/ML and ServiceNow AI/ML capabilities.
- Experience mentoring developers, leading technical projects, and architecting solutions from complex requirements.
Pay
$91,300 — $184,900 USD (base salary)
Tools
ServiceNow, JavaScript, Now Assist, Virtual Agent, Predictive Intelligence, Integration Hub, REST/SOAP APIs, ServiceNow ATF
AI focus
Leads AI-assisted development and AI-driven ServiceNow solutions, including generative AI Virtual Agent conversations, Predictive Intelligence, external AI/ML integrations, prompt engineering, incident auto-classification, and intelligent ticket routing.
Model-written summary · the original posting is authoritative