Drimva

Accenture

ServiceNow Business Analyst - HRSD

$102K–$149K

Springfield, VA +1 · Full-time · Posted Sep 15, 2025

Location
Springfield, VA
Springfield, Virginia, United States
Experience
At least 1 year with ServiceNow; no other duration stated.
Visa sponsorship
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

About the job

Implements and configures ServiceNow HRSD for a federal agency by translating business requirements into solutions, documentation, and tests.

What you'll do

  • Gather requirements, develop business processes and stories, and document process flows and system designs.
  • Build stakeholder relationships and guide adoption of suitable solutions; assist with quality reviews and test planning and execution.
  • Support Organizational Change Management by explaining the future-state solution.

What they ask for

  • At least 1 year of experience with ServiceNow.
  • Experience with change management processes.
  • Experience working with stakeholders and development teams to deliver solutions.
  • Active Top Secret clearance and willingness and capability to obtain SCI and CI poly.

Nice to have

  • Training in ServiceNow Fundamentals or ServiceNow Certified System Administrator (CSA).
  • Training or experience in Agile Fundamentals; experience with ServiceNow HRSD.

Pay

$102,100 — $149,300 USD (base salary)

Tools

ServiceNow, HR Service Delivery (HRSD), Agile Fundamentals

Model-written summary · the original posting is authoritative

First seen Oct 29, 2026 · Last verified Nov 5, 2026 (UTC)