Accenture
ServiceNow Functional Lead
$108K–$203K
Chantilly, VA +3 · Full-time · Posted Nov 24, 2025
- Location
- Chantilly, VA
Herndon, VA
Chantilly, Virginia, United States
Herndon, Virginia, United States - Experience
- 5 years of relevant experience leading ServiceNow implementations.
- Visa sponsorship
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
About the job
Leads ServiceNow functional design and requirements work, documenting and redesigning business processes and coordinating functional designers and change management.
What you'll do
- Manage the functional ServiceNow designers and change management team; lead requirements and functional design activities.
- Collect, analyze, and document business processes and product requirements; develop use cases with business and technical stakeholders.
- Oversee IT project planning and delivery, including scope, resources, and progress; advise on change.
What they ask for
- 5 years of relevant experience leading ServiceNow implementations.
- Experience overseeing IT project planning, execution, and delivery, including scope, resources, and progress.
- Experience leading a small team of business analysts.
- Active TS/SCI clearance.
Nice to have
- Experience developing AGILE user stories and writing functional test scripts.
- ServiceNow certifications such as CSA or CIS-ITSM.
Pay
$108,400 — $203,400 USD base salary
Tools
ServiceNow, AGILE
Model-written summary · the original posting is authoritative