Accenture
ServiceNow Senior. Business Analyst (SPM)
$146K–$174K
Springfield, VA +1 · Senior · Full-time · Posted May 4, 2026
- Location
- Springfield, VA
Springfield, Virginia, United States - Experience
- 5 years of relevant experience leading ServiceNow implementations.
- Visa sponsorship
- Applicants must have US work authorization that does not now or in the future require visa sponsorship.
About the job
Lead ServiceNow functional design and requirements work, document and redesign business processes, and manage functional designers and change management staff.
What you'll do
- Manage the day-to-day work of functional ServiceNow designers and the change management team.
- Lead requirements and functional design activities.
- Collaborate with stakeholders to document product requirements and use cases, redesign processes, and advise on change.
What they ask for
- 5 years of relevant experience leading ServiceNow implementations.
- Experience overseeing IT project planning, execution, and delivery, including scope, resources, and progress.
- Experience leading a small team of business analysts.
- Active Top Secret security clearance with SCI eligibility, and ability to obtain a polygraph.
Nice to have
- Experience developing AGILE user stories and writing functional test scripts.
- ServiceNow certifications such as CSA or CIS-ITSM.
Pay
$146,200 — $174,000 USD base salary
Tools
ServiceNow, AGILE
Model-written summary · the original posting is authoritative