Adobe
Enterprise Technical Account Manager
$141K–$254K
Atlanta +1 · Manager · Full-time · Posted Oct 6, 2026
- Location
- Atlanta
Austin - Experience
- 10 years in the specified technology roadmap, enablement, support, and operations work; 5 years in one of the stated environments or customer-facing consulting.
- Education
- Bachelor’s or advanced degree in computer science, information technology management, business, marketing/communications or related field.
About the job
Owns customer solution health and technical engagement strategy, driving Adobe product adoption and coordinating proactive support and issue resolution.
What you'll do
- Monitor solution health, identify technical risks, and recommend improvements and adoption opportunities.
- Lead customer roadmap, discovery, enablement, and executive review sessions; present service and performance insights.
- Coordinate resolutions across customer and Adobe teams, representing customer needs and addressing technical issues.
What they ask for
- 10 years of experience building technology roadmaps, enablement plans, and support and operations models in consulting or industry/client-side settings.
- 5 years in a start-up-minded environment, Fortune 500 company, or direct customer-facing consulting.
- Bachelor’s or advanced degree in a related field.
- Experience with Adobe capabilities and products, executive customer relationships, and technical health and enablement planning.
Nice to have
- Adobe product certification.
Pay
$141,300 - $254,200 annually (base salary for non-sales roles)
Tools
Adobe Analytics, Adobe Audience Manager, AEM, Adobe Campaign, Adobe Journey Optimizer, Adobe Customer Journey Analytics, Adobe Target, AEP
AI focus
No AI work is stated for the role.
Model-written summary · the original posting is authoritative