Adobe
Senior Manager, Policy & Incident
$114K–$273K
San Jose +2 · Manager · Full-time · Posted Sep 18, 2026
- Location
- San Jose
New York
Austin - Experience
- 10+ years of hands-on industry experience.
- Education
- Bachelor's or Master's degree in Computer Science, Economics, or a related field.
About the job
Leads consumer trust policy development and coordinates Adobe’s response to significant incidents involving fraud, abuse, scams, account integrity, and other trust threats.
What you'll do
- Coordinate cross-functional incident response, including impact assessment, prioritization, decision-making, and resolution.
- Develop and maintain incident frameworks, escalation processes, playbooks, governance, policies, and decision frameworks.
- Lead post-incident reviews and use findings to drive scalable policies, systemic improvements, metrics, and executive reporting.
What they ask for
- Bachelor's or Master's degree in Computer Science, Economics, or a related field.
- 10+ years of hands-on industry experience.
- Experience in fraud prevention, trust & safety, risk management, incident management, policy, customer protection, security, or a related field.
- Proven ability to lead complex cross-functional initiatives and influence teams and senior stakeholders without direct authority.
Pay
$113,600 - $273,175 annually (base salary); $188,700 - $273,175 in California (base salary); $188,700 - $273,175 in New York (base salary)
Model-written summary · the original posting is authoritative