Adobe
Sr. Director, Engineering - Customer Experience Services
$209K–$429K
San Jose · Director · Full-time · Posted Oct 27, 2026
- Experience
- 5+ years leading Engineering Directors and Senior Managers; 15+ years in software engineering.
- Education
- Bachelor's or advanced degree in Computer Science or a related field (or equivalent practical experience).
About the job
Leads engineering strategy and execution for Adobe CES Growth Apps, building enterprise-scale AI-powered customer experiences that drive product adoption, retention, and expansion.
What you'll do
- Set engineering strategy and guide architecture and high-stakes technical decisions for CES Growth Apps.
- Build and develop engineering teams and leaders, fostering an inclusive culture focused on iteration, design excellence, and technical rigor.
- Partner with Product, Design, and AI/ML teams to deliver integrated, user-centric enterprise solutions.
What they ask for
- 5+ years leading Engineering Directors and Senior Managers in a matrixed, high-growth environment.
- 15+ years in software engineering, including significant leadership of teams building complex, AI-powered web applications at scale.
- Proven success delivering 0→1 product experiences, especially in AI, data platforms, or enterprise SaaS.
- Bachelor's or advanced degree in Computer Science or a related field, or equivalent practical experience.
Nice to have
- Experience launching Marketing agents, Ad tech, or Sales tech products.
- Demonstrated ability to drive user experience excellence in partnership with product design and research teams.
Pay
$209,300 - $429,350 annually USD — base salary; $276,200 - $429,350 USD — base salary (California)
Tools
Adobe Experience Platform, GenAI
AI focus
Leads development of enterprise-grade AI applications and AI-powered web experiences, integrating customer experience intelligence, AI, and orchestration into growth systems.
Model-written summary · the original posting is authoritative