Adyen
Principal Product Manager, AI-Native Merchant Experiences
$330K–$462K
San Francisco · Principal · Full-time · Posted Sep 16, 2026
- Experience
- 5+ years of experience building customer-facing products in high-growth tech or fintech environments.
About the job
Own the strategy, product capabilities, and merchant experience for an AI assistant that can access Adyen data, provide insights, and take actions on merchants’ behalf.
What you'll do
- Set the assistant’s vision and multi-quarter strategy, including what it can do independently, when it needs confirmation, and what it must not do.
- Ship AI assistant capabilities from concept to production, measuring customer and business outcomes and defining quality and safety standards.
- Build a shared foundation for capabilities contributed by teams across Adyen, aligning cross-functional stakeholders and validating decisions with customers and data.
What they ask for
- Hands-on experience shipping AI-native product experiences to real users.
- Track record building and scaling customer-facing products with material business impact.
- Ability to set product strategy, execute complex multi-team programs, and lead adoption of shared capabilities across teams.
- Analytical rigor and experience creating simple customer experiences for complex, high-stakes systems.
Pay
$330,000 - $462,000 USD base salary
Tools
LLMs
AI focus
Build and lead a merchant-facing AI assistant that answers questions, provides insights, automates workflows, and takes actions, with appropriate limits, confirmations, quality, and safety.
Model-written summary · the original posting is authoritative