Affirm
Senior Technical Account Manager (Strategic Alliances)
Remote Canada +1 · Remote · Manager · Full-time · Posted Oct 14, 2026
- Location
- Remote Canada
Remote US - Experience
- At least six years; the posting names Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture as examples.
About the job
Own operational health and technical account management for strategic alliance integrations, then grow into end-to-end ownership of a dedicated account portfolio.
What you'll do
- Monitor integrations, troubleshoot issues, investigate root causes, and deliver against SLAs.
- Design custom integration solutions and lead technical initiatives with merchants and internal teams.
- Develop operational playbooks and best practices, and mentor less-experienced TAMs.
What they ask for
- At least six years in an external-facing technical role, with account operational ownership and SLA delivery experience.
- Deep understanding of RESTful APIs, webhooks, and HTTP; hands-on integration debugging experience using tools such as Postman.
- Ability to read production-level code (HTML, JavaScript, SQL, and ideally a server-side language such as Python) and write diagnostic queries.
- Experience independently delivering complex technical work, managing stakeholders, and communicating technical issues to varied audiences.
Nice to have
- Familiarity with the payments ecosystem and web/mobile application architecture.
- Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems.
Pay
$133,000 - $183,000 CAD base pay per year
Tools
RESTful APIs, webhooks, HTTP, Postman, HTML, JavaScript, SQL, Python
Model-written summary · the original posting is authoritative