Agave
Customer Solutions Engineer (CSE)
$130K–$190K
San Francisco · On-site · Full-time · Posted Jul 21, 2026
- Experience
- 1+ year in a customer-facing role.
- Visa sponsorship
- Visa sponsorship is available for candidates who are a good fit (H1B, TN, etc.).
About the job
Leads customer demos and end-to-end implementations of Agave’s financial operations software, while improving onboarding processes and relaying customer feedback to product and engineering teams.
What you'll do
- Lead technical demos and guide prospects through how Agave addresses their needs.
- Manage customer onboarding from sales handoff through implementation, training, troubleshooting, and relationship management.
- Improve onboarding processes, coordinate implementation projects, and share customer feedback with product and engineering.
What they ask for
- 1+ year of experience in a customer-facing role.
- Experience at a SaaS startup, or at a top consulting firm / elite company with clear interest in an early-stage startup.
- Aptitude or demonstrated skill in structured troubleshooting, systems thinking, and context-specific communication.
Nice to have
- Hands-on experience implementing or demoing B2B SaaS software; familiarity with construction or accounting concepts.
- Experience with APIs, SQL, Postman, or similar tools.
Pay
$130K – $190K (base salary not specified); $1K – $10K Commission (commission); 15% of your base salary or OTE (2026 performance bonus)
Tools
APIs, SQL, Postman, Zoom, ERP
AI focus
The job does not specify AI work for this role.
Model-written summary · the original posting is authoritative