AHEAD
Managed Services - Senior Cloud Engineer
$150K–$175K
United States · Remote · Senior · Full-time · Posted Oct 5, 2026
- Experience
- Minimum 3+ years; no stated alternatives.
About the job
Operates, administers, monitors, and improves customer cloud environments, handling cloud operations and service delivery while escalating high-risk or architecture-heavy work.
What you'll do
- Monitor and support customer cloud infrastructure and services; respond to incidents, requests, alerts, and escalations through resolution.
- Perform routine cloud administration and changes, including provisioning, access updates, maintenance, backup validation, and patching coordination.
- Follow ITSM processes, document work, communicate with customers, and participate in on-call and after-hours support as needed.
What they ask for
- 3+ years in customer-facing IT infrastructure, cloud operations, systems administration, or managed services support.
- Hands-on operational capability with at least one of Azure, AWS, OCI, or GCP.
- Experience supporting production incidents, requests, changes, or recurring administration.
- Familiarity with Windows and/or Linux server operations, identity and access concepts, networking fundamentals, and monitoring tools.
Nice to have
- Managed services, consulting, or multi-customer support experience; familiarity with additional cloud platforms.
- Working knowledge of PowerShell, Python, Bash, infrastructure as code, CI/CD, or other automation tooling; relevant certifications are a plus.
Pay
USD 150,000–175,000 (per-year-salary), OTE including base salary and any applicable target bonus amount
Tools
Azure, AWS, GCP, OCI, Windows, Linux, PowerShell, Python
AI focus
Uses scripting, automation, and AI tools to improve consistency and reduce repetitive operational effort. The employer may also use AI tools in hiring, with an option to opt out.
Model-written summary · the original posting is authoritative