Aidoc
Implementation Manager
US · Manager · Full-time · Posted Sep 2, 2026
- Experience
- At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets.
- Education
- Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline.
About the job
Manages customer onboarding and technical delivery projects for Aidoc’s healthcare AI platform, including integrations, upgrades, and go-lives.
What you'll do
- Plan and lead onboarding, expansion, and upgrade projects, from setup through acceptance testing and go-live.
- Lead technical discussions and troubleshooting with customer IT teams, and use data to improve solution setup and performance.
- Work with Product, Customer Success, and Sales on customer requirements, solution offerings, and delivery.
What they ask for
- Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline.
- At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets.
- Demonstrated experience in Healthcare IT, including working with customers to optimize systems based on an understanding of their architecture.
- Ability to travel 1-3 days per month as needed.
Nice to have
- Experience in Radiology IT (PACS, RIS, and dictations systems) as well as EMR is an advantage.
Tools
PACS, RIS, EMR
AI focus
Implements Aidoc’s healthcare AI platform, which highlights diseases on medical images to assist clinicians.
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