Airbnb
Programs and Business Operations Lead, Membership & Services
$168K–$203K
United States · Full-time · Posted Jun 26, 2026
- Experience
- 10+ years in a consulting position or strategy operations role, and working across multiple geographies.
About the job
Develops and executes growth strategies for Airbnb’s Services & Membership programs, using business analysis, experiments, and cross-functional operations to improve user value and business impact.
What you'll do
- Identify growth opportunities, design experiments, and scale successful programs with product and marketing teams.
- Analyze business performance and provide data-driven insights using SQL, Excel, and Tableau.
- Lead cross-functional workstreams and communicate strategy and performance to stakeholders.
What they ask for
- 10+ years of experience in a consulting position or strategy operations role, working across multiple geographies.
- Expertise in operations, supply, marketplace dynamics, and data analytics.
- Deep understanding of supply/demand dynamics, incentive design, and growth levers.
- Comfortable with Excel and SQL; strong communication, organization, and stakeholder-influence skills.
Nice to have
- Background in loyalty programs, incentive programs, or merchandising.
Pay
$168,000 — $203,000 USD (base salary)
Tools
SQL, excel, Tableau
Model-written summary · the original posting is authoritative