Airbnb
Senior Host Communications Strategy Lead
$196K–$245K
San Francisco, United States +1 · Senior · Full-time · Posted Oct 7, 2026
- Location
- San Francisco, United States
United States - Experience
- 12+ years in marketing or communications.
About the job
Leads host-focused positioning and communications campaigns for Airbnb products, features, and community updates to drive adoption, host success, and trust.
What you'll do
- Own launch communications plans, messaging, and campaign execution across relevant audiences and channels.
- Set campaign goals and measurement frameworks, and report on reach, engagement, business metrics, and sentiment.
- Coordinate cross-functional creative work and use campaign feedback and user insights to inform business decisions.
What they ask for
- 12+ years experience in marketing or communications at a world class tech company or startup.
- Strong verbal and written communication, writing background, and editorial acumen; writing samples and/or portfolio required.
- Ability to lead initiatives and influence teams across a matrixed organization; experience managing through cross-functional teams.
- Experience managing creative agencies and leading creative production.
Nice to have
- Experience in platform or community-driven businesses.
- Passion for Airbnb; Airbnb hosts are preferred.
Pay
$196,000 — $245,000 USD (base salary)
Tools
email, social, in-product channels, Community Center, Resource Center, CX
AI focus
Uses AI tools daily for drafting, iterating on briefs or creative, and analyzing sentiment and performance.
Model-written summary · the original posting is authoritative