Aircall
Forward Deployed Engineer - AI Solutions Engineering
$90K–$136K
New York Office · Hybrid · Full-time · Posted Nov 26, 2025
- Experience
- 2–8 years or more.
About the job
Delivers low-code AI Agent solutions for customers, owning integrations and deployments while supporting adoption, team enablement, and product and revenue initiatives.
What you'll do
- Discover customer workflows and design, build, and deploy AI Agent integrations using low/no-code tools, APIs, and CRM automation.
- Lead cross-functional deployments, collaborate with Product and Engineering, and create reusable frameworks and team enablement materials.
- Drive AI product adoption through customer campaigns, education, roadmap feedback, and regional product revenue targets.
What they ask for
- 2–8 years or more in technical consulting, solutions engineering, or integration-focused project management.
- Strong command of APIs, webhooks, and data structures including JSON, REST, and GraphQL.
- Hands-on experience with low-code orchestration tools and CRM automation.
- Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring.
Nice to have
- Experience in telephony, voice, or contact center systems.
- Familiarity with BI and analytics tools, or scripting for light customization and debugging.
Pay
USD 90,000–136,000 per-year-salary (base salary)
Tools
Zapier, Make, n8n, Workato, HubSpot, Salesforce, JSON, GraphQL
AI focus
Configures and deploys AI Agents, including intents, prompts, actions, guardrails, evaluation, monitoring, and performance metrics; drives customer adoption and informs AI product improvements.
Model-written summary · the original posting is authoritative