Airtable
Renewals Associate
$88K–$128K
Remote - US +3 · Remote · Full-time · Posted Oct 28, 2026
- Location
- Remote - US
Austin, Texas, United States
New York, New York, United States
San Francisco, California, United States - Experience
- 2+ years; quota-carrying Post-Sales / Customer Success / Account Management experience.
About the job
Owns customer renewals, negotiating contract extensions and identifying expansion opportunities in collaboration with sales and customer success teams.
What you'll do
- Lead the renewals process and build foundational renewal processes and playbooks.
- Engage customer decision-makers, manage a rolling 90-day forecast, and negotiate renewal contracts.
- Identify upsell and cross-sell opportunities at renewal to grow customer accounts.
What they ask for
- 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience.
- Strong negotiation skills and demonstrated ability to close large, complex contracts.
- Strong collaboration skills with internal partners and customer-facing teams.
- Consistent track record of achieving personal and team goals.
Nice to have
- Experience within an Enterprise SaaS organization.
- Solid understanding of Enterprise SaaS applications and collaboration technology.
Pay
$98,000 - $127,700 USD (on-target earnings); $88,000 - $115,400 USD (on-target earnings)
Model-written summary · the original posting is authoritative