Airwallex
Account Manager, SME & Growth
$174K–$249K
US - San Francisco +1 · Hybrid · Manager · Full-time · Posted Oct 20, 2026
- Location
- US - San Francisco
US - New York - Experience
- 4+ years of account management or software sales experience.
- Education
- Bachelor's degree or equivalent professional experience.
About the job
Manage and grow a portfolio of US-based small and medium-sized business accounts by building customer relationships, driving product adoption, and expanding use of Airwallex solutions.
What you'll do
- Own approximately 200 US-based SME accounts and build relationships with senior stakeholders.
- Drive product adoption and account growth through upselling, cross-selling, and customer insights.
- Coordinate with internal teams to resolve customer challenges and share feedback that improves products and processes.
What they ask for
- 4+ years of account management or software sales experience in technology, SaaS, fintech, payments, or a related industry.
- Strong sales skills, including value-based solution selling, commercial judgment, and navigating complex sales cycles.
- Demonstrated success managing a substantial book of business and driving revenue growth through account expansion, upselling, cross-selling, or product adoption.
- Experience with Salesforce or another CRM and a bachelor's degree or equivalent professional experience.
Nice to have
- Experience in fintech, payments, financial services, API sales, or technology for merchants and internationally operating businesses.
- Experience advising on payments or financial technology using data and customer insight.
Pay
$174K – $249K (USD, base salary)
Tools
Salesforce, FX, Cards, Online Payments
Model-written summary · the original posting is authoritative