Airwallex
Senior Account Manager, Enterprise
DE - Munich · Manager · Full-time · Posted Sep 17, 2026
- Experience
- 8+ years of sales or account management experience.
About the job
Manage strategic enterprise customer accounts, driving adoption, retention, renewals, and expansion of Airwallex products and markets.
What you'll do
- Own strategic account plans, renewals, negotiations, upsell, and cross-sell opportunities.
- Build senior stakeholder relationships and lead business reviews to demonstrate value and align on priorities.
- Coordinate customer escalations and complex initiatives across internal teams; maintain CRM records, opportunity tracking, and forecasts.
What they ask for
- 8+ years of sales or account management experience, including complex enterprise or strategic customer relationships.
- Proven track record retaining and growing existing accounts.
- Experience managing multi-stakeholder customer relationships and working cross-functionally on customer issues or complex initiatives.
- Native German and English fluency required.
Nice to have
- Experience managing enterprise accounts in payments, FX, cross-border payments, treasury, cards, embedded finance, or other financial infrastructure products.
- Experience developing strategic account plans, leading QBRs or executive business reviews, and building C-level relationships.
Tools
CRM, API-enabled products
Model-written summary · the original posting is authoritative