Alarm.com
Sales Engineer - Northeast
$20K–$130K
Massachusetts, United States · Full-time · Posted Jul 22, 2026
- Experience
- Minimum 5 years of engineering / Technical Support experience; 3 years of “Business to Business” support experience.
- Education
- Bachelor’s degree or equivalent industry experience
About the job
Supports sales of OpenEye cloud video solutions by advising customers on system design, presenting and training on products, and assisting with project deployment and troubleshooting across the Northeast.
What you'll do
- Deliver sales and project presentations, assess customer equipment and system needs, and recommend configurations.
- Develop and provide training; prepare estimates, site configurations, and pre-sales documentation.
- Support installations and troubleshoot customer or product issues, communicating findings and customer feedback internally.
What they ask for
- Bachelor’s degree or equivalent industry experience.
- Minimum 5 years of engineering / Technical Support experience; preferably in a technology discipline.
- 3 years of “Business to Business” support experience.
- Ability to travel 40-50%, including overnight, some weekends, and occasionally on short notice; proficiency with Microsoft Office core products and thorough understanding of networking.
Nice to have
- CRM software experience; Network+ certifications (or similar).
- Background knowledge in information technology and networking, IP video compression, security surveillance, access control, and analog and IP cameras.
Pay
$80,000 - $110,000 USD annually (base salary); $12,000 - $20,000 USD annually (on target commission); $80,000 - $130,000 USD (total on target compensation); $80,000 — $110,000 USD (base salary range)
Tools
Microsoft Office, Outlook, Excel, Word, PowerPoint, CRM
AI focus
The company describes its cloud video solutions as using AI-driven analytics; the role’s listed duties do not specify AI work.
Model-written summary · the original posting is authoritative