ALSO.
Engineering Technical Lead – Engineering Triage
$170K–$210K
Palo Alto · On-site · Full-time · Posted Jul 15, 2026
- Experience
- 8+ years developing and/or validating embedded software, mobile applications, or cloud services.
- Education
- Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field.
About the job
Leads ALSO.’s engineering triage function, coordinating investigation and resolution of issues across embedded firmware, mobile apps, cloud services, and connected vehicle systems.
What you'll do
- Define triage processes, severity classifications, prioritization, escalation paths, and issue-management SLOs.
- Own issue intake, prioritization, cross-functional root cause investigations, and follow-through to closure.
- Improve observability and issue-management tooling, track quality metrics, and support release readiness and go/no-go decisions.
What they ask for
- Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field.
- 8+ years developing and/or validating embedded software, mobile applications, or cloud services, including experience in systems engineering, software quality, and engineering operations.
- Proven experience leading cross-functional investigations spanning embedded firmware, mobile apps, cloud platforms, and connected devices.
- Strong understanding of embedded and distributed architectures, connected product technologies, cloud-native systems, debugging, programming or scripting, CI/CD, and release management.
Nice to have
- Automotive experience, including CAN protocol debugging tools, DBCs, power management, fault management, DTCs, UDS, and telemetry data.
Pay
$170,000 - $210,000 per year (base salary)
Tools
CAN, Vector, NI, MCU/ECU, RTOS, Linux, OTA, Bluetooth, BLE, Wi-Fi
Model-written summary · the original posting is authoritative