Senior Staff Implementation Delivery Manager

What you'll do

• Architect, deploy, integrate, and sustain account solutions while meeting contractual, technical, security, and compliance obligations.
• Lead an account-aligned implementation team and serve as the trusted technical partner to customer stakeholders.
• Support pre-sales and commercial teams with scoping, solution design, and qualified expansion opportunities; channel field needs to Product and Engineering.

What they ask for

• 10+ years of technical experience spanning enterprise or solution architecture, hands-on deployment, and product design and development in a data-intensive or software field.
• Track record leading complex customer-facing software deployments end-to-end and owning delivery outcomes against firm commitments.
• Depth in cloud and solution architecture, data engineering, system integrations, and containerized deployments.
• Able to meet Public Trust eligibility requirements for access to classified information; available to work on-site in the DC / Virginia / Maryland area for U.S. Federal accounts.

Nice to have

• Exposure to trade compliance, supply chain management, shipping and logistics, or related international commerce fields.
• Experience with AWS GovCloud, FedRAMP, DoD IL5, government-accredited environments, or leading small technical delivery teams.

Tools

AWS, Azure, Python, SQL, Spark, Databricks, REST APIs, Kubernetes

AI focus

Build first-draft capabilities and integrations when needed for mission requirements, then feed prototypes to Product and Engineering for hardening and scale; the posting also mentions experience developing APIs and ML toolsets as a nice-to-have.