Altana AI
Technical Account Analyst, Logistics
$95K–$115K
Brooklyn, NY · Full-time · Posted Oct 13, 2026
- Experience
- 2-3 years in account management, customer success, operations, or a related analytical role.
About the job
Supports Technical Account Managers serving logistics customers by coordinating customer operations, analyzing usage data, and tracking deliverables.
What you'll do
- Coordinate onboarding, trainings, adoption milestones, account check-ins, and customer follow-ups under TAM guidance.
- Analyze customer usage data and prepare materials and talking points for customer calls and Quarterly Business Reviews.
- Track customer deliverables with product and implementation engineering teams, flag blockers, and route customer feedback.
What they ask for
- Strong organization and attention to detail while managing multiple tasks and deadlines across accounts.
- Strong communication skills, including synthesizing data into clear takeaways.
- Proactive collaboration, openness to feedback, and ability to take direction.
Nice to have
- Logistics industry exposure is a plus, but not required.
Pay
$95,000 - $115,000 USD (base salary)
AI focus
Learn the fundamentals of data fusion and machine learning and grow into communicating product value to technical and commercial audiences.
Model-written summary · the original posting is authoritative