Altana AI
Technical Account Manager, Logistics
$125K–$150K
Brooklyn, NY · Manager · Full-time · Posted Oct 13, 2026
- Experience
- 5+ years of account management experience with Logistics customers.
About the job
Manage strategic logistics customer accounts, driving platform onboarding, adoption, value realization, retention, and account expansion.
What you'll do
- Lead customer onboarding, adoption, calls, and Quarterly Business Reviews, using data-driven insights to improve customer outcomes.
- Coordinate with product, implementation engineering, and Account Executives to deliver contracts, communicate customer feedback, and pursue expansion opportunities.
- Manage strategic accounts and customer relationships, aligning stakeholders and supporting global operations.
What they ask for
- 5+ years of account management experience working with Logistics customers (e.g., 3PLs, Cargo, Freight).
- History of successfully expanding accounts year over year.
- Willingness to travel onsite 10–40% of the time, depending on deployment.
- Must live within commuting distance of the current Brooklyn, NY office and planned Midtown Manhattan office.
Pay
$125,000 - $150,000 USD (annual base salary)
AI focus
Willingness to learn fundamental concepts of data fusion and machine learning and communicate the product’s value to technical and commercial audiences.
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