ALTEN Technology
Technical Program Manager, RMA & Field Failure Analysis
$130K–$160K
On-site at client, Irvine or Palo Alto, CA +1 · Manager · Full-time · Posted Oct 30, 2026
- Location
- On-site at client, Irvine or Palo Alto, CA
Irvine, California, United States - Experience
- 8+ years in automotive electronics, including 3+ years leading technical teams or programs.
About the job
Leads RMA triage and field failure analysis for automotive ECUs, coordinating technical investigations and corrective actions across on-site and offshore teams.
What you'll do
- Route and investigate returned units, drive root-cause analysis, and review FTA, RCA, and CAPA reports.
- Coordinate team workload, client priorities, risks, and escalations; track KPIs and deliver regular reporting.
- Improve RMA processes and support hands-on bench debugging when needed.
What they ask for
- 8+ years in automotive electronics, including 3+ years leading technical teams or programs.
- Hands-on ECU hardware debugging and failure-analysis experience, including schematics, PCBA, and component-level troubleshooting.
- Knowledge of embedded firmware and diagnostics, vehicle networks, and methods including 8D, FTA, 5-Why, RCA, and CAPA.
- Experience coordinating offshore teams; Jira or equivalent ticket tracking and strong reporting skills (Excel / Power BI).
Nice to have
- RMA or warranty analysis at an OEM or Tier 1, ideally in EV; knowledge of battery management systems, infotainment, or telematics ECUs.
- IPC-A-610, X-ray / CSAM interpretation, external failure-analysis lab experience, Python scripting for log analysis, or PMP or equivalent certification.
Pay
$130k - $160k (base salary)
Tools
ECU, PCBA, DTCs, UDS, CAN/CAN-FD, LIN, Automotive Ethernet, Jira
Model-written summary · the original posting is authoritative