Amazon
Account Manager, DSP Shared Services
$48K–$83K
Nashville, TN · Manager · Full-time · Posted Oct 22, 2026
- Experience
- No minimum years stated; preferred: 1+ years of sales or account management experience.
About the job
Supports Delivery Service Providers (DSPs) with onboarding, training, account inquiries, and operational processes, while developing scalable improvements to DSP support.
What you'll do
- Set up DSP accounts, guide onboarding and launch, and conduct in-person and virtual training.
- Resolve DSP intake requests and day-to-day inquiries, and maintain account records in Salesforce.
- Analyze operational problems and develop cross-functional solutions to improve efficiency and reduce manual errors.
What they ask for
- Experience analyzing data and best practices to assess performance drivers.
- Experience with Excel.
- Ability to travel up to 10% to assigned stations and lift up to 10 lbs while at a station.
Nice to have
- 1+ years of sales or account management experience.
- Experience analyzing account issues and resolution metrics, or relationship management within technology, start-ups, or SaaS Platforms.
Pay
47,500.00 - 83,100.00 USD annually (base salary)
Tools
Excel, Salesforce
Model-written summary · the original posting is authoritative