Amazon
ADC Engineer II, Amazon Dedicated Cloud Engineering - Support Engineering
$117K–$167K
Seattle, WA · Full-time · Posted Oct 15, 2026
- Experience
- 3+ years in Linux/Unix systems administration, networking, and technical IT troubleshooting/support; bachelor's degree or 3 years relevant experience is also stated.
- Education
- Associate's degree or above, or specified certifications; bachelor's degree in a listed or related field, or 3 years relevant experience.
About the job
Provides troubleshooting and operational support for AWS cloud systems serving U.S. Government agencies, while improving reliability and automating operational tasks.
What you'll do
- Troubleshoot customer issues and investigate operational metrics to identify root causes.
- Support operations and identify, resolve, mitigate, or escalate operational risks and concerns.
- Automate operational processes and execute defined tasks on schedule.
What they ask for
- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner).
- Bachelor's degree in Information Science / Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or related field, or 3 years relevant experience.
- 3+ years of experience with Systems Administration in Linux/Unix, Networking (TCP/IP, DNS), and Troubleshooting / Support for technical IT issues.
- Current, active US Government Security Clearance of TS/SCI with Polygraph.
Nice to have
- Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, or network monitoring and troubleshooting tools.
- Experience with internet fundamentals, cloud computing concepts, AWS services, virtualization, security, or managing application stacks.
Pay
116,900.00 - 167,400.00 USD annually (base salary)
Tools
Linux/Unix, Ubuntu, CentOS, RedHat, Solaris, TCP/IP, DNS, AWS
Model-written summary · the original posting is authoritative