Amazon
Applied Scientist , Customer Experience and Business Trends
$143K–$193K
Seattle, WA +1 · Full-time · Posted Oct 12, 2026
- Location
- Seattle, WA
Arlington, VA - Experience
- 3+ years building models for business application experience.
- Education
- PhD or equivalent research experience.
About the job
Research and build agent-based simulation capabilities that model customer behavior and enable large-scale evaluation and improvement of customer experiences.
What you'll do
- Design multimodal frameworks and representative agents for behavioral simulation.
- Research and implement modeling algorithms, datasets, evaluation metrics, and training techniques while applying responsible AI practices.
- Document scientific methodologies, solutions, and design choices.
What they ask for
- Experience building models for business applications.
- Experience in patents or publications at top-tier peer-reviewed conferences or journals.
- Programming experience in Java, C++, Python, or a related language, and experience in at least one listed area: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, or high-performance computing.
- PhD or equivalent research experience; experience building machine learning models or developing algorithms for business applications.
Nice to have
- Publications at top-tier peer-reviewed conferences or journals.
- Expertise in multimodal AI combining vision and language models and in building LLM-based agent systems; knowledge of C/C++, Python, Java, or Perl.
Pay
USA, VA, Arlington: 142,800.00 - 193,200.00 USD annually (base salary); USA, WA, Seattle: 142,800.00 - 193,200.00 USD annually (base salary)
Tools
Java, C++, Python, Perl
AI focus
Develop agent-based behavioral simulations and multimodal AI systems to evaluate customer experiences, including LLM-based agents.
Model-written summary · the original posting is authoritative