Amazon
AWS Sr Product Manager Tech, AWS Support
$166K–$225K
Seattle, WA +2 · Manager · Full-time · Posted Aug 12, 2026
- Location
- Seattle, WA
Bellevue, WA
Dallas, TX - Experience
- 3+ years of team management experience; no alternative stated.
- Education
- Bachelor's degree
About the job
Owns product strategy and delivery for GenAI-powered troubleshooting and agentic AI operations capabilities used by AWS enterprise customers and Support teams.
What you'll do
- Define the vision for cloud diagnostic, operations-simplification, and agentic AI operations tools.
- Partner with engineering teams to deliver experiences across the agent lifecycle, including building, deploying, governing, observing, and optimizing agents.
- Work with Sales and Account teams to position these capabilities as a strategic differentiator.
What they ask for
- 3+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product; contributing to engineering discussions on product technology decisions and strategy
Nice to have
- Experience in software development
Pay
166,300.00 - 225,000.00 USD annually (base salary)
Tools
GenAI, AI/ML
AI focus
Owns GenAI-powered troubleshooting and agentic AI operations capabilities, including tools for the agent lifecycle.
Model-written summary · the original posting is authoritative