Amazon
Cloud Technical Account Manager, ES - WWPS - HCLS-PS
$125K–$178K
Austin, TX +5 · Manager · Full-time · Posted Oct 15, 2026
- Location
- Austin, TX
Nashville, TN
Arlington, VA
Atlanta, GA
Herndon, VA
Dallas, TX - Experience
- 3+ years of technical engineering experience.
- Education
- Bachelor's degree.
About the job
Serves as the principal technical advisor and customer advocate, helping enterprise customers adopt AWS services, plan solutions, and maintain operationally healthy cloud environments.
What you'll do
- Provide strategic technical guidance and help customers build solutions using best practices.
- Develop and execute strategies to increase customer adoption and use of AWS services.
- Coordinate with engineers and service teams to resolve customer issues; travel 10% or more as needed.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting in at least three specified technical areas in a distributed systems environment.
- Bachelor's degree.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
131,300.00 - 177,600.00 USD annually (base salary); 124,700.00 - 168,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Supports customer adoption and use of Gen/AI services; the posting also describes AWS Applied AI Solutions building AI solutions and AI teammates.
Model-written summary · the original posting is authoritative