Amazon
Customer Success Manager, Amazon Leo
$83K–$140K
BELLEVUE, WA +1 · Manager · Full-time · Posted Oct 30, 2026
- Location
- BELLEVUE, WA
Bellevue, WA - Experience
- 4+ years of customer-facing work; preferred qualification also lists 6+ years of solving problems with technology in the Telecommunications industry.
- Education
- Bachelor's degree in Engineering, Finance, Business, Economics, or a related field; Master's degree in Engineering, Business Administration, or a related field preferred. A preferred qualification also states bachelor's degree or equivalent.
- Visa sponsorship
- Candidates must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the job
Manages North America consumer partnerships for Amazon Leo, improving channel operations and partner performance to drive customer acquisition, adoption, and revenue growth.
What you'll do
- Manage partner relationships and day-to-day channel operations, including performance tracking and escalation resolution.
- Improve processes, systems, playbooks, reporting, and cross-team delivery; develop data-driven plans and recommendations with partners.
- Prepare business reviews and performance updates, surface partner feedback, and advocate for customer and partner needs internally.
What they ask for
- 4+ years of customer-facing work engaging customer executives, technologists, or partners to solve business problems using advanced technologies.
- Bachelor's degree in Engineering, Finance, Business, Economics, or a related field.
- Strong project management skills and ability to thrive in a fast-paced environment.
- Experience communicating complex information to senior stakeholders and influencing decisions, and developing and managing sales or channel programs.
Nice to have
- Master's degree in Engineering, Business Administration, or a related field.
- Experience in Telecommunications, using data analytics to demonstrate business impact, or managing collaborative projects from conception to delivery.
Pay
USD 82,700.00 - 140,000.00 annually (base salary)
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