Amazon
Customer Success Manager, Consumables
$80K–$102K
Seattle, WA · Manager · Full-time · Posted Jun 5, 2026
- Experience
- 3+ years of vendor or client-facing experience in specified fields (or equivalent); preferred qualifications also state 3+ years of relevant vendor/client-facing experience.
- Education
- Bachelor's degree or equivalent.
About the job
Supports vendor growth on Amazon's retail platform by coordinating business plans, analyzing performance, and managing vendor relationships.
What you'll do
- Coordinate vendor initiatives and execute tactical business plans to support growth and improve customer experience.
- Analyze performance metrics and develop data-driven recommendations; advise vendors on Amazon tools, policies, and programs.
- Build vendor relationships, coordinate solutions, and escalate blockers and risks.
What they ask for
- Bachelor's degree or equivalent.
- 3+ years of vendor or client-facing experience in Account Management, Vendor Management, Buying, Planning, and/or Merchandising (or equivalent).
- Demonstrated analytical and problem-solving capabilities; proficiency in Microsoft Excel for data manipulation and interpretation.
- Experience prioritizing and managing time in dynamic environments; excellent written and verbal communication skills.
Nice to have
- Experience using data and metrics to improve processes and customer satisfaction; retail, e-commerce, or technology industry experience.
- Proficiency in data analysis and presentation tools; project coordination or operational support experience.
Pay
USD 80,200.00 - 101,800.00 annually (base salary); USD 80,200.00 - 101,800.00 annually (base salary)
Tools
Microsoft Excel
AI focus
Leverage internal AI tooling to drive efficiencies and expedite problem solving.
Model-written summary · the original posting is authoritative