Amazon
Data Center Operations Manager, DCC Communities
$78K–$137K
New Carlisle, IN · Manager · Full-time · Posted Sep 25, 2026
- Experience
- 4+ years of IT experience, or a bachelor's degree in computer science, engineering, mathematics or equivalent; 2+ years of people management; 2+ years of operations and on-call support for data center facilities, mission-critical plants, or production facilities.
- Education
- Bachelor's degree in computer science, engineering, mathematics or equivalent.
About the job
Leads data center operations teams responsible for maintaining infrastructure availability, managing technicians and incidents, and improving operational processes across AWS facilities.
What you'll do
- Assign trouble tickets, manage team performance, and recruit and train data center staff.
- Oversee daily operations, service metrics, hardware logistics, on-call coverage, and large-scale outage response.
- Improve workflows and automation, document procedures, and lead hardware and network diagnostics and repair.
What they ask for
- 4+ years of IT experience, or a bachelor's degree in computer science, engineering, mathematics or equivalent.
- 2+ years of people management experience.
- 2+ years of operations and on-call support for data center facilities, mission-critical plants, or production facilities.
- Ability and willingness to travel to or commute between data center locations, including temporary work at alternative sites.
Nice to have
- 2+ years of computer hardware troubleshooting and repair experience.
- Technical writing experience, relevant certifications, or experience with system management tools and client/server environments.
Pay
78,400.00 - 137,300.00 USD annually (base salary)
Tools
computer hardware, network, system management tools, client/server environments, A+, Net+, Sec+, CCNA
Model-written summary · the original posting is authoritative