Amazon
Data Center Operations Manager, DCO
$78K–$137K
New Florence, MO · Manager · Full-time · Posted Sep 13, 2026
- Experience
- 4+ years of IT experience, or a Bachelor's degree in computer science, engineering, mathematics or equivalent; 2+ years of people management; 2+ years of operations and on-call support experience.
- Education
- Bachelor's degree in computer science, engineering, mathematics or equivalent.
About the job
Leads data center operations teams responsible for maintaining AWS infrastructure, including technician management, incident response, operational performance, and process improvement.
What you'll do
- Assigns and prioritizes trouble tickets, manages technician staffing and performance, and oversees day-to-day operations across shifts and locations.
- Leads large-scale outage events, maintains on-call coverage, and ensures operational KPIs and service-level requirements are met.
- Improves workflows and team processes, guides technology innovation and automation, and documents operational policies and procedures.
What they ask for
- 2+ years of people management experience.
- 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.
- Ability to travel to or commute between data center locations as needed, including temporarily working at alternative sites.
- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent.
Nice to have
- 2+ years of computer hardware experience, including troubleshooting and repairing experience.
- Experience with technical writing, system management tools, client/server environments, or applicable certifications.
Pay
78,400.00 - 137,300.00 USD annually (base salary)
Tools
AWS, A+, Net+, Sec+, CCNA, LPIC, Linux+, CND (Certified Network Defender)
Model-written summary · the original posting is authoritative