Amazon
Data Center Technician
Ridgeland, MS · Full-time · Posted Sep 22, 2026
- Experience
- 2+ years in computer/server hardware troubleshooting or related IT, and 2+ years in computer layer 1/2 networking troubleshooting and repair.
- Education
- Bachelor's degree in an IT-related field, or experience in professional or military IT-related roles (preferred).
- Visa sponsorship
- Amazon does not sponsor immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
About the job
Installs, diagnoses, and repairs data center server and network hardware to maintain AWS service availability, while supporting operational incidents and scheduled maintenance.
What you'll do
- Install server racks; troubleshoot and repair hardware, network, and operating system issues; respond to service-impacting incidents.
- Serve as a contact for internal and external stakeholders, and participate in on-call duties, scheduled maintenance, and change management.
- Contribute to documentation and process improvements, and help interview, train, and onboard team members.
What they ask for
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT.
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
- Work a flexible schedule including weekends, nights, and holidays.
- Travel to or commute between data center locations as business needs require, including temporarily working at alternative sites.
Nice to have
- Knowledge of network design, protocols and troubleshooting; knowledge of Linux/Unix Administration.
- Bachelor's degree in an IT-related field, or experience in professional or military IT-related roles; experience in a data center or other critical environment, or training and onboarding team members.
Pay
27.83 - 48.75 USD hourly (base salary)
Tools
computer/server hardware, layer 1/2 networking, Linux/Unix
Model-written summary · the original posting is authoritative