Amazon
Data Center Technician , DCC Communities
Garland, TX +7 · Full-time · Posted Aug 5, 2026
- Location
- Garland, TX
Canton, MS
Sterling, VA
Berwick, PA
New Carlisle, IN
Lithia Springs, GA
Dublin, OH
Hermiston, OR - Experience
- 2+ years in computer/server hardware troubleshooting or related IT, and 2+ years in computer layer 1/2 networking troubleshooting and repair.
- Education
- Bachelor's degree in an IT-related field, or experience in professional or military IT-related roles.
- Visa sponsorship
- Amazon does not sponsor immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
About the job
Maintains AWS data center infrastructure by installing and repairing servers and network hardware, troubleshooting operational issues, and supporting service availability.
What you'll do
- Install server racks; diagnose and repair hardware, network, and operating-system issues; respond to incidents affecting service availability.
- Coordinate with internal and external stakeholders, perform on-call and scheduled maintenance, and support change management.
- Document operational issues, improve processes, and help interview, train, and onboard team members.
What they ask for
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT.
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
- Ability to travel to or commute between data center locations as needed, including temporary work at alternative sites during training or until the assigned facility is operational.
Nice to have
- Knowledge of network design, protocols and troubleshooting; knowledge of Linux/Unix Administration.
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles; experience training and onboarding new team members.
Pay
30.91 - 54.18 USD hourly (base salary); 27.83 - 48.75 USD hourly (base salary)
Tools
AWS, Linux/Unix
Model-written summary · the original posting is authoritative