Amazon
Data Center Technician , DCC Communities
Gilroy, CA · Full-time · Posted Oct 6, 2026
- Experience
- 1+ years in networking and Linux; 18+ months in computer/server hardware troubleshooting or related IT and 18+ months in layer 1/2 networking, as stated.
- Education
- Bachelor's degree in Information Technology, Computer Science, or a related field. A preferred qualification also lists a bachelor's degree or equivalent professional or military experience in an IT-related field.
- Visa sponsorship
- Amazon does not sponsor immigration, including H-1B, TN, and other non-immigrant visas, for this role.
About the job
Installs, troubleshoots, and repairs data center server and network hardware to support AWS service availability, including on-call and shift work.
What you'll do
- Install server racks; diagnose and repair hardware, network, and operating system issues; respond to incidents and perform scheduled maintenance.
- Coordinate with internal and external stakeholders, and participate in on-call duties and change management.
- Document operational issues, improve processes, and help interview, train, and onboard team members.
What they ask for
- 1+ years of computer networking experience and 1+ years of Linux operating systems experience; the posting also specifies 18+ months of computer/server hardware troubleshooting or related IT experience and 18+ months of layer 1/2 networking experience.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Hardware troubleshooting and repair experience; ability to lift and rack equipment up to 40 pounds.
- Flexible availability for shifts including nights, weekends, and holidays; ability to travel or commute to data center locations as needed.
Nice to have
- Data center or other critical-environment experience, including racking, cabling, or cable management.
- Ticketing-system, customer problem-resolution, or team-training experience; industry certifications such as CompTIA, CCENT, or Network+.
Pay
35.52 - 62.30 USD hourly (base salary)
Tools
Linux, computer networking, layer 1/2 networking, server hardware, operating systems, ticketing system, CompTIA, CCENT
Model-written summary · the original posting is authoritative