Amazon
Data Center Technician, DCC Communities
Canton, MS · Full-time · Posted Apr 9, 2026
- Experience
- 1+ years of computer/server hardware troubleshooting or related IT experience.
- Education
- High school or equivalent diploma.
- Visa sponsorship
- Effective February 24, 2026, logical access to the AWS GovCloud region is restricted to Amazon employees who are U.S. Citizens; GovCloud may not be accessed from outside the United States.
About the job
Installs, maintains, and troubleshoots data center hardware and networks while responding to operational incidents and supporting 24/7 operations.
What you'll do
- Install server racks, repair hardware, troubleshoot network issues, and respond to incidents affecting service availability.
- Coordinate with internal and external stakeholders; perform on-call duties and scheduled maintenance.
- Document operational issues, improve processes, and help train and onboard team members.
What they ask for
- High school or equivalent diploma.
- 1+ years of computer/server hardware troubleshooting or related IT experience.
- Ability to work a flexible schedule including days, nights, and/or weekends.
- Ability to travel or commute to data center locations as needed; reliable personal vehicle and valid driver's license are required for regional travel.
Nice to have
- Experience managing work and priorities through a ticketing system; experience working in a Data Center environment.
- Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field; understanding of network design, protocols, and layer 1/2 troubleshooting.
Pay
25.19 - 44.08 USD hourly (base pay)
Model-written summary · the original posting is authoritative