Amazon
Delivery Station Customer Service Associate, DSL
Syosset, NY · Full-time · Posted Sep 25, 2026
- Experience
- Experience in Customer Service required; no number of years stated.
- Education
- High school or equivalent.
About the job
Provides in-person, phone, and email customer support at a delivery station, resolving delivery issues and coordinating with warehouse associates and delivery partners.
What you'll do
- Respond to customers, understand their concerns, and resolve issues with clear, accurate communication.
- Coordinate with delivery partners and warehouse teams on delivery guidance and issues.
- Work a flexible full-time schedule and meet the role’s stated physical and environmental conditions.
What they ask for
- High school or equivalent.
- Experience in Customer Service.
- Experience with computers, Microsoft Office (including Outlook, Word, and Excel), and computer and web based tools.
- Experience prioritizing and managing time effectively in dynamic environments.
Nice to have
- Bachelor's degree or equivalent.
- Experience with performance metrics, communication and presentation, or merchandising/brand ambassador work for a nationally recognized consumer brand.
Pay
20.52 - 28.55 USD hourly (base pay)
Tools
Microsoft Office, Outlook, Word, Excel
Model-written summary · the original posting is authoritative