Amazon
Delivery Station Customer Service Associate, DSL
Omaha, NE · Full-time · Posted Sep 23, 2026
- Experience
- Experience in Customer Service; experience with computers and Microsoft Office, computer and web-based tools, and prioritizing and managing time effectively in dynamic environments. No years specified.
- Education
- High school or equivalent
About the job
Provides hands-on, in-station customer support at a delivery warehouse, resolving delivery issues and coordinating with customers, warehouse staff, and delivery partners.
What you'll do
- Communicate with customers in person, by phone, and by email; understand and resolve their issues.
- Coordinate with delivery partners and warehouse associates to address delivery problems and customer requests.
- Work a flexible full-time schedule while performing physical tasks, including lifting up to 49 pounds and standing or walking during shifts up to 12 hours.
What they ask for
- High school or equivalent.
- Experience in Customer Service.
- Experience working with computers, Microsoft Office (including Outlook, Word, and Excel), and computer and web-based tools.
- Experience prioritizing and managing time effectively in dynamic environments.
Nice to have
- Bachelor's degree or equivalent.
- Experience with performance metrics and key performance indicators, written and verbal communication and presentation, or merchandising/brand ambassador work for a nationally recognized consumer brand.
Pay
18.65 - 25.96 USD hourly (starting pay; hourly rate, not identified as base salary or total pay)
Tools
Microsoft Office, Outlook, Word, Excel
Model-written summary · the original posting is authoritative