Amazon
Deployment Systems & Process Engineer, Deployment Service & Support
$151K–$205K
N.Reading, MA +1 · Full-time · Posted Aug 27, 2026
- Location
- N.Reading, MA
N.reading, MA - Experience
- 5+ years deploying or managing large fleets of complex electro-mechanical devices; 3+ years working directly with engineering teams and influencing product and functional requirements. Also asks for experience in program or project management.
- Education
- Bachelor's degree in a related field.
About the job
Develops deployment and service processes, tooling, diagnostics, and documentation for fleets of deployed robots, while troubleshooting field issues and driving product improvements.
What you'll do
- Define deployment, service, and maintenance workflows; design or specify tooling for installing, servicing, and repairing mechatronic systems.
- Troubleshoot field hardware and software failures, perform root-cause analysis, and use diagnostics and logs to verify robot health and updates.
- Influence engineering design for serviceability and deployment readiness, and turn field learnings into product improvements and technical documentation.
What they ask for
- Bachelor's degree in a related field.
- Experience in program or project management.
- 5+ years of experience deploying or managing large fleets of complex electro-mechanical devices.
- 3+ years of experience working directly with engineering teams, influencing product and functional requirements.
Nice to have
- Experience in software development.
- Experience with retrofits, launches, automation deployments, reliability/maintenance environments, or hardware design.
Pay
151,200.00 - 204,600.00 USD annually (base salary)
Tools
CLI
AI focus
The posting describes robotics systems combining AI, control systems, and mechanical design, but does not specify AI work for this role.
Model-written summary · the original posting is authoritative