Director, Software Development, Builder Operations, Amazon SW Builder Experience

What you'll do

• Set Builder Ops vision, strategy, and multi-year roadmap, and own incident management, change management, and operational safety across regions.
• Drive agentic operations and lead a multi-team engineering organization, developing leaders and improving product quality and operational excellence.
• Align execution across Amazon and influence senior-level strategy and technical direction through written narratives and data.

What they ask for

• Bachelor's degree in Computer Science or related field, or equivalent work experience.
• 10+ years of software development experience, including architecting fault-tolerant, highly available systems at scale.
• 5+ years managing people, including 3+ years managing multiple managers or teams.
• Experience developing long-term technical vision and strategy, influencing leadership decisions, and delivering large-scale customer-facing products on scalable architecture.

Nice to have

• Master's or PhD in Computer Science or Engineering, with 10+ years of relevant experience.
• Experience in SRE, DevOps, incident management, operational excellence, or agentic/AI-driven operations platforms at high scale.

Pay

264,100.00 - 350,000.00 USD annually (base salary)

Tools

AI agents

AI focus

Lead the shift to agentic operations by defining safe, high-speed collaboration between AI agents and human operators.