Amazon
Email Operations Specialist, AWS Integrated Demand Center
$80K–$103K
Seattle, WA · Full-time · Posted Oct 9, 2026
- Experience
- 2+ years in email/marketing operations or digital channel operations; preferred qualifications also state 2+ years in email operations or digital channel operations with progressive system-ownership responsibility.
About the job
Owns and improves AWS email production workflows, resource management, automation, quality controls, service-level reporting, and operational training.
What you'll do
- Design and maintain end-to-end intake, routing, prioritization, and deployment workflows, including reusable templates and automation.
- Define channel SLAs and operational dashboards; improve throughput, quality, and efficiency across the email production lifecycle.
- Develop process documentation and training, and coordinate consistent operations across teams and time zones.
What they ask for
- Experience with Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
- Experience building, executing, and scaling cross-functional email and push marketing campaigns, including automated flows.
- 2+ years in email/marketing operations or digital channel operations, with demonstrated production-system ownership.
- Resource management and automation experience, including request forms, routing, approval workflows, dashboards, and Workfront Fusion or a comparable platform; experience managing high-volume queues and competing priorities.
Nice to have
- Experience with data visualization, launch readiness frameworks, standard work, playbooks, scalable deployment, or agile management methodologies.
- Familiarity with email rendering and testing tools such as Litmus or Email on Acid.
Pay
80,200.00 - 103,400.00 USD annually (base salary)
Tools
Excel, Tableau, Workfront Fusion, Litmus, Email on Acid
Model-written summary · the original posting is authoritative