Amazon
Enterprise Act Engineer II - AMZ10038215
$131K–$178K
Portland, OR · Full-time · Posted Oct 13, 2026
- Experience
- One year in the offered job, as a Support Engineer, Systems Engineer, or related occupation; one year in each of the specified skill areas.
- Education
- Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field.
About the job
Supports enterprise customers running mission-critical cloud applications by managing accounts and support cases, advising on implementation and operations, and resolving service concerns.
What you'll do
- Advise customers on strategy, project planning, launches, and ongoing operations; recommend architecture offerings and advocate for customer requirements.
- Analyze operational performance and present reviews, including service disruptions, metrics, and prelaunch planning.
- Manage enterprise accounts and support cases, participate in customer meetings, and coordinate resolution across service groups.
What they ask for
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
- At least one year of experience in the offered job, as a Support Engineer, Systems Engineer, or a related occupation.
- At least one year of experience designing, developing, implementing, troubleshooting, and managing large-scale distributed applications.
- At least one year of experience in Linux or Windows system administration, computer networking, scripting, and automation.
Pay
$131,300/year to $177,600/year (base salary)
Tools
Linux, Windows
Model-written summary · the original posting is authoritative