Amazon
Enterprise Act Engineer II - AMZ26557.2
Portland, OR · Full-time · Posted Aug 28, 2026
- Experience
- One year in the job offered or as a Support Engineer, Systems Engineer, or related occupation; one year in each of the specified skill areas.
- Education
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
About the job
Designs and supports cloud-based, mission-critical systems for enterprise customers while managing support cases and advising customers throughout implementation and operations.
What you'll do
- Support enterprise customers with account management, support cases, strategy, project planning, launches, and ongoing operations.
- Analyze and present operational performance; review service disruptions, metrics, and prelaunch plans.
- Recommend architecture offerings, advise through implementation, advocate for customer requirements, and coordinate resolution of concerns.
What they ask for
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
- One year of experience in the job offered, as a Support Engineer, Systems Engineer, or related occupation.
- One year of experience designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications.
- One year of experience performing Linux or Windows system administration, and conducting computer networking, scripting, and automation.
Pay
$131300 - $177600 (base salary)
Tools
Linux, Windows
Model-written summary · the original posting is authoritative