Amazon
Enterprise Customer Success Manager, ASCS, Amazon Freight
$102K–$160K
Nashville, TN +3 · Manager · Full-time · Posted Oct 30, 2026
- Location
- Nashville, TN
Bellevue, WA
Santa Monica, CA
Chicago, IL - Experience
- Preferred: 5+ years of B2B or enterprise sales focused on hunting new business.
- Education
- Bachelor's degree or equivalent.
About the job
Owns operational relationships with Amazon Freight’s largest enterprise shippers, coordinating teams to resolve service issues and improve customer performance.
What you'll do
- Manage enterprise customer relationships and identify systemic operational problems using dashboards and customer feedback.
- Coordinate cross-functional resolutions, lead business reviews and recovery plans, and communicate performance and escalations to customers.
- Track account performance, costs, and customer KPIs; partner with customers to improve operational inputs and reduce costs.
What they ask for
- Experience positioning and selling innovative solutions to new and existing customers and market segments.
- Bachelor's degree or equivalent.
- Experience with sales CRM tools such as Salesforce or similar software.
- Experience with Microsoft Office products and applications.
Nice to have
- 5+ years of B2B or enterprise sales focused on hunting new business.
- Knowledge of procurement and source to pay processes and solutions or equivalent experience; experience identifying trends and needs to improve a closed large-scale technology deal.
Pay
USD 113,100.00 - 160,000.00 annually base salary; USD 113,100.00 - 160,000.00 annually base salary; USD 101,800.00 - 144,400.00 annually base salary; USD 113,100.00 - 160,000.00 annually base salary
Tools
Salesforce, Microsoft Office
Model-written summary · the original posting is authoritative