Amazon
External Relations Manager, Customer Trust External Relations
$116K–$160K
Arlington, VA · Manager · Full-time · Posted Jun 25, 2026
- Experience
- 7+ years of program or project management experience.
About the job
Leads external relations and strategic communications for Amazon’s product safety initiatives to improve public perception and engage stakeholders worldwide.
What you'll do
- Create and drive measurable, integrated project plans across initiatives and regions; coordinate execution with partner teams and Public Relations, Public Policy, and Legal.
- Build relationships with third-party stakeholders and deliver external communications, events, and educational materials.
- Participate in conferences and external meetings on product integrity, with eventual domestic and international travel of approximately 20%.
What they ask for
- Experience using data and metrics to drive improvements.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
- Experience working cross-functionally with non-tech teams.
Nice to have
- Experience communicating with external partners and delivering results for advertisers.
- Background in product safety issue management.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Model-written summary · the original posting is authoritative