Amazon
Facility Operations Center Engineer, ADC InfraOps FOC
Denver, CO · Full-time · Posted Sep 17, 2026
- Experience
- 2+ years of relevant work experience; 1+ years of customer-facing IT or physical security systems/infrastructure experience.
- Visa sponsorship
- Must be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph; must opt into a commensurate clearance for each government agency for which they perform AWS work.
About the job
Monitors AWS data center physical infrastructure around the clock, responds to critical alarms, and coordinates communications and support for onsite operations teams.
What you'll do
- Monitor facility infrastructure platforms and respond to, acknowledge, investigate, and dispatch critical alarms.
- Perform change-management tasks and create and issue tickets.
- Support onsite operations teams and serve as a communications hub during routine and emergency operations.
What they ask for
- Troubleshooting and documenting findings, or technical support experience.
- At least 1 year in a customer-facing IT role or physical security systems/infrastructure work.
- Current, active US Government TS/SCI clearance with Polygraph; must be a US Citizen and maintain the clearance.
- Proficient computer and communication skills; intermediate understanding of critical data center infrastructure.
Nice to have
- Experience with BMS and EPMS control systems and data collection or trending.
- At least 2 years of Microsoft Office products and applications experience; 3+ years of customer service experience.
Pay
37.64 - 65.91 USD hourly (base salary)
Tools
BMS, EPMS, Microsoft Office
Model-written summary · the original posting is authoritative