Amazon
Field Quality Assurance
Sterling, VA · Full-time · Posted May 21, 2026
- Experience
- 1+ years of Microsoft Office products and applications experience; preferred: 3+ years of parcel delivery experience.
- Education
- High school or equivalent; preferred: completed Bachelor’s degree from an accredited university.
About the job
Conduct field quality audits for Amazon Logistics’ last-mile delivery network, recording address and access information and recommending process improvements to increase delivery success.
What you'll do
- Travel assigned routes to verify address details, access codes, and delivery instructions; update records using provided applications.
- Observe deliveries and work with property managers and internal partners to address service concerns and identify barriers to successful delivery.
- Document audit findings and feedback, manage daily routes, and communicate on-road issues to the dispatcher.
What they ask for
- At least 21 years of age and a valid permanent driver’s license.
- At least 1 year of experience with Microsoft Office products and applications.
- High school diploma or equivalent.
- Able to work flexible schedules, including weekends, nights, and/or holidays; work 40 hours per week and overtime as required; and meet the stated physical demands.
Nice to have
- Bachelor’s degree from an accredited university.
- At least 3 years of parcel delivery experience with local market/geographic expertise.
Pay
24.00 - 25.00 USD hourly (base pay rate plus highest available shift differential; starting pay)
Tools
Microsoft Office, GeoStudio, GPS
Model-written summary · the original posting is authoritative