Amazon
Field Service Engineer, PSO, Amazon Prime Air
$129K–$175K
Stone Mountain, GA +4 · Full-time · Posted Aug 10, 2026
- Location
- Stone Mountain, GA
Sparrows Point, MD
Ruskin, FL
Durham, NC
Pooler, GA - Experience
- 3+ years of technical troubleshooting or similar experience; preferred: 2+ years in technical troubleshooting of specified systems.
- Education
- Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field.
- Visa sponsorship
- The position may require a deemed export control license; placement depends on Amazon's ability to apply for and obtain one on the candidate's behalf.
About the job
Troubleshoots and improves drone delivery systems in the field, supporting daily operations and new site launches while connecting operator and maintainer feedback with design engineering.
What you'll do
- Diagnose daily system performance issues and deliver solutions to operations and maintenance teams.
- Support new site launches and lead cross-functional investigations to improve system performance.
- Use data to drive system improvements, reduce operational burdens, and maintain technical procedure documentation.
What they ask for
- Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field.
- 3+ years of technical troubleshooting or similar experience.
- Experience in project management.
Nice to have
- Use of engineering project management software such as JIRA, Confluence, or other Agile tools.
- 2+ years experience troubleshooting electromechanical, aerospace, robotics, or automotive systems; operational environment experience is also preferred.
Pay
129,200.00 - 174,800.00 USD annually (base salary)
Tools
JIRA, Confluence
Model-written summary · the original posting is authoritative